Privacy Policy
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Last updated: 6th April 2026
This Privacy Policy explains how Nke Ezigbo Aesthetics (“NEA”), operated by Sylvia Ikpedighe, collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Throughout this policy, “I”, “me”, or “my” refers to Sylvia Ikpedighe trading as Nke Ezigbo Aesthetics.
Who I am
Nke Ezigbo Aesthetics
London, United Kingdom
Email: hello@neaclinic.co.uk
Address: Nke Ezigbo Aesthetics, 14 Claypole Road, London, United Kingdom, E15 2RJ
I am the data controller responsible for your personal data.
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Personal Data I Collect
I may collect and process the following data:
a. Personal Information
- Name
- Email address
- Phone number
- Date of birth
- Appointment details
b. Medical Information (Special Category Data)
- Medical history
- Skin conditions
- Treatment records
- Before and after photographs (with your consent only)
c. Payment Information
Payments are securely processed via Stripe and Tide.
I do not store full card details.
d. Booking and Patient Records
I use AesthetiDocs to manage bookings and securely store patient records submitted through my website.
e. Technical Data
- IP address
- Browser type and version
- Device information
- Website usage data
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How I Use Your Data
I use your data to:
- Provide consultations and treatments
- Maintain accurate medical records
- Manage bookings via AesthetiDocs
- Process payments
- Communicate with you
- Improve my services and website
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Legal Basis for Processing
I rely on the following lawful bases:
- Consent – for medical data, photographs, and optional communications
- Contract – to provide booked services
- Legal obligation – for medical and financial record keeping
- Legitimate interests – to improve my services
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Sharing Your Data
I do not sell your personal data.
I may share your data with:
- AesthetiDocs (booking and records management)
- Stripe and Tide (payment processing)
- IT and website service providers
- Legal or regulatory authorities where required
All third parties are required to respect the security of your personal data.
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Data Retention
I retain your data only as long as necessary:
- Medical records in line with UK clinical guidelines
- Financial records for legal and tax purposes
- Enquiries for administrative purposes
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Cookies and Analytics
I use cookies to improve your browsing experience.
I may also use analytics tools such as Google Analytics to understand how visitors use my website.
You can manage or disable cookies through your browser settings.
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Data Security
I implement appropriate technical and organisational measures to protect your personal data, including secure systems and encrypted platforms.
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Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
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Social Media Links
My website may include links to my social media profiles, including Instagram and TikTok.
If you click on these links, you will be redirected to external platforms. These platforms may collect and process your personal data in accordance with their own privacy policies.
I do not control and am not responsible for how these third parties handle your data. I encourage you to review their privacy policies.
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Third-Party Links
My website may contain links to other external websites. I am not responsible for their privacy practices.
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Children’s Privacy
My services are not intended for individuals under 18, and I do not knowingly collect personal data from children.
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Changes to This Policy
I may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
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Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: hello@neaclinic.co.uk
Address: Nke Ezigbo Aesthetics, 14 Claypole Road, London, United Kingdom, E15 2RJ